1. Payment Terms
Payment is due upon receipt unless otherwise agreed upon. Late payments may be subject to a 3% late fee per month on the outstanding balance. Payments should be made by accepted payment methods e.g., credit card, bank transfer, cash, etc.
2. Product Quality and Satisfaction:
We take great care in ensuring the quality of our products. If there are any issues with the quality or condition of the products received, please notify us within a day of delivery, and we will work to resolve the issue. No returns are accepted for perishable goods. Kindly note that nutritional information provided is based on standard product formulations. Actual values may vary depending on individual ingredients or manufacturing processes.
3. Delivery and Shipping
Delivery times are estimates and may vary due to unforeseen circumstances. We are not responsible for delays caused by third-party delivery services or extreme weather conditions. If there are any issues with the delivery, please contact us immediately.
4. Storage and Handling
All products should be stored in accordance with the instructions provided on the packaging or at the time of purchase Mohsharad Nutrilock LLP is not responsible for any deterioration in product quality if products are stored improperly after delivery.
5. Risk of Loss
The risk of loss or damage to the goods passes to the customer once the goods are delivered to the customer or to the provided shipping address.
6. Allergen Information
We make every effort to identify ingredients that may cause allergic reactions, but cross-contamination may occur in the production process. Customers are advised to review ingredient lists carefully.
7. Refund and Return Policy
Due to the perishable nature of our products, we do not accept returns. However, we offer refunds or replacements for products that arrive damaged or not as described. All refund requests must be made within 24 hours of receipt.
8. Pricing and Taxes
All prices are listed in Indian Rupees and are inclusive of applicable taxes. Any taxes or other fees applicable to the transaction will be added to the total amount due at checkout or invoicing.
9. Cancellation Policy
If you wish to cancel an order, you must notify us within 24 hours of placing the order. Orders that are already in processing or have been shipped cannot be cancelled. If cancellation is possible, a cancellation fee of 10% of the total order amount will apply.
10. Force Majeure:
We are not liable for failure or delay in performing our obligations under this agreement due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, or acts of government.
11. Indemnification
The customer agrees to indemnify and hold harmless Mohsharad Nutrilock LLP from any claims, losses, damages, liabilities, or expenses arising from the use or consumption of the products purchased, except in cases of negligence or willful misconduct by us.
12. Limitation of Liability
Mohsharad Nutrilock LLP is not liable for any indirect, incidental, or consequential damages arising from the purchase or use of our products. Our liability is limited to the total purchase price of the product(s) involved in the claim.
13. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Nashik.
14. Agreement
By accepting this invoice/placing an order with us, you acknowledge and agree to these Terms and Conditions.
Disclaimer:
1. Allergen Disclaimer
This product may contain or come into contact with common allergens such as dairy, nuts, soy, gluten. Please read the ingredients list carefully. If you have allergies, please consult the packaging or contact us for more information.
2. Cross-Contamination Disclaimer
While we take every precaution to prevent cross-contamination, our facility processes products containing allergens. We cannot guarantee that any product is completely free from trace amounts of allergens.
3. Nutritional Information Disclaimer:
Nutritional information provided is based on standard product formulations. Actual values may vary depending on individual ingredients or manufacturing processes.
4. Shelf Life and Expiry Date Disclaimer
For best quality, consume by the ‘Best Before’ or ‘Use By’ date indicated on the packaging. Storage conditions may affect the shelf life of the product.
5. Processing Methods Disclaimer:
Our food products may undergo processes such as pasteurization, fermentation, or freezing, which could affect texture, flavour, or nutritional value. Any such changes are intentional to ensure product safety and quality.
6. Product Appearance Disclaimer:
Product appearance, colour, or packaging may vary slightly due to seasonal variations in ingredients or production methods.
7. Temperature and Cooking Disclaimer:
Please ensure that the product is cooked or reheated to the recommended temperature for safety. Consuming undercooked or improperly heated food may pose a risk of foodborne illness.
8. Consultation and Dietary Advice Disclaimer:
Before making dietary changes or incorporating this product into your diet, we recommend consulting with a healthcare professional, especially if you have any medical conditions or dietary restrictions.
9. Date of packaging Disclaimer:
For traceability and quality control purposes, the product’s date of packaging is provided on the product. For any concerns, please contact us.
10. Refunds and Returns Disclaimer:
Due to the perishable nature of our products, we do not accept returns or offer refunds unless the product is defective or damaged upon arrival. Please contact us immediately if you experience any issues with your order.
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